Understanding the Common Data Model: Why Your CRM Knows Who’s Who, but Not Who Clicked What

Let’s be honest, most of us working in Dynamics 365 or the Power Platform have, at some point, wondered: Why can I see contacts, accounts, and leads so easily in Dataverse, but not the logs, clicks, or telemetry? To answer that, we need to go back to something that quietly powers everything behind the scenes: … Continue reading Understanding the Common Data Model: Why Your CRM Knows Who’s Who, but Not Who Clicked What

Retrieving Environment Variable Values Using JavaScript: Simplifying Dynamics 365 Configuration

As applications grow in complexity, managing and maintaining Dynamics 365 environments becomes increasingly challenging. With multiple teams working on different aspects of the system, ensuring the correct values are used in the appropriate places can be a daunting task. To address this challenge, the utilization of environment variables proves beneficial. Environment variables are a powerful … Continue reading Retrieving Environment Variable Values Using JavaScript: Simplifying Dynamics 365 Configuration