Let’s face it, marketing data is powerful, but only if you can actually use it. If you’ve ever thought, “I know there’s valuable interaction data in my customer journeys... but where is it? And how do I analyze it at scale?”, then Microsoft Fabric might just be your new best friend. This is where Dynamics … Continue reading Customer Insights + Fabric: The Marketing Analytics Match You Didn’t Know You Needed
Marketing isn’t just about sending the right message. It’s about knowing what happens after you hit send. In Dynamics 365 Customer Insights – Journeys, you get a full suite of analytics that helps you move beyond vanity metrics. We're talking data that answers real questions: Did my email drive action? Are my customer journeys actually … Continue reading Marketing Analytics in Customer Insights – Journeys: More Than Just Opens and Clicks
Let’s be honest, most of us working in Dynamics 365 or the Power Platform have, at some point, wondered: Why can I see contacts, accounts, and leads so easily in Dataverse, but not the logs, clicks, or telemetry? To answer that, we need to go back to something that quietly powers everything behind the scenes: … Continue reading Understanding the Common Data Model: Why Your CRM Knows Who’s Who, but Not Who Clicked What
With the rise of Power Automate as the low-code automation backbone of the Microsoft Power Platform, many developers and architects are questioning the future of older technologies like custom workflow activities. So the big question is: Are workflow activities still worth investing in, or are they headed for the history books? Let’s explore the answer … Continue reading Are Workflow Activities Still Relevant in the Era of Power Automate?
🚧 What is Blocking in Dataverse? Blocking occurs when one transaction holds a database resource lock, preventing other transactions from accessing it until the first transaction is completed. This can lead to delays, performance bottlenecks, and even transaction failures. Imagine a checkout counter at a grocery store where a cashier is scanning a long list … Continue reading Scalable Customization Design in Microsoft Dataverse: Understanding Blocking and How to Prevent It
Understanding How Transactions Work in Dataverse When building custom solutions in Microsoft Dataverse, one of the most overlooked yet critical aspects is how transactions and locking work. Just like a checkout counter at a grocery store, once a transaction starts, the system locks resources (records, tables, indexes) to ensure consistency. If another customer (process) tries … Continue reading Scalable Customization Design in Dataverse : Transaction and Locking Awareness
Imagine a city with well-planned roads, traffic signals, and public transport. Now, imagine a chaotic city where roads are frequently blocked, signals are ignored, and buses take up all the space on the streets. Which city do you think would offer a better experience for its citizens? Designing scalable customizations in Microsoft Dataverse is like … Continue reading Scalable Customization Design in Microsoft Dataverse – A Developer’s Guide
In a previous post, we explored the evolution of plugin development in Dynamics 365: We compared the legacy DLL approach to the modern Plugin Package model, highlighting benefits like better ALM, dependency management, and solution-aware deployments. Now, let’s take it one step further: How do you actually build, debug, and deploy Plugin Packages the right … Continue reading Moving Beyond DLLs: Creating Plugin Packages with Power Platform Tools for Visual Studio
As the Dynamics 365 and Power Platform landscape evolves rapidly, so does the way we extend the platform using custom code. One significant shift is the movement from traditional DLL-based plugin deployment to the more modern Plugin Package approach. In this post, we’ll dive deep into the architecture differences, evaluate the pros and cons of … Continue reading Plugin Solution Architecture in Dynamics 365: DLL-Based vs Plugin Package-Based Approaches
When working with activity records (such as Emails, Phone Calls, Appointments, and Custom Activities) in Dataverse, you might notice that the Regarding field sometimes shows "(No Name)" instead of the expected value. This issue occurs because the EntityReference.Name property is not automatically set by Dataverse when using plug-ins. 🚨 Known Issue: Symptom: The RegardingObjectId lookup … Continue reading Blog 10: Fixing Activity.RegardingObjectId Not Being Set
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