Category: Marketing

Marketing Analytics in Customer Insights – Journeys: More Than Just Opens and Clicks

Marketing isn’t just about sending the right message. It’s about knowing what happens after you hit send. In Dynamics 365 Customer Insights – Journeys, you get a full suite of analytics that helps you move beyond vanity metrics. We're talking data that answers real questions: Did my email drive action? Are my customer journeys actually … Continue reading Marketing Analytics in Customer Insights – Journeys: More Than Just Opens and Clicks →

Move D365 Marketing custom triggers between environments

Real-time marketing triggers in Dynamics 365 Marketing are a powerful tool for automating marketing processes and delivering personalized experiences to customers in real-time. These triggers allow you to define specific actions to take place in response to events within the platform, such as form submissions, email opens, or changes to specific fields in records. Custom … Continue reading Move D365 Marketing custom triggers between environments →